When illness or injury can’t wait, Health Hub Springfield Lakes provides prompt assessment and treatment for a wide range of urgent but non-life-threatening conditions.
PROMPT CARE PEACE OF MIND
Health Hub Springfield Lakes offers both General Practice and Urgent Care services.
Urgent Care is designed for illnesses and injuries that need prompt medical attention but aren’t life-threatening.
If you’re unsure which service is right for you, that’s okay. Our team can help guide you towards the most appropriate care for your situation.
For life-threatening emergencies, always call 000 or attend your nearest Emergency Department immediately.
Timely care when it matters most.
Experienced medical professionals providing prompt assessment and treatment.
Assessment and treatment for a wide range of urgent injuries.
Helping coordinate your healthcare beyond today’s visit.
Understanding where to seek care can be confusing. Here’s a simple guide to help you choose the most appropriate healthcare service.
Routine appointments
Preventive healthcare
Chronic disease management
Health checks
Prescriptions & referrals
Urgent illnesses
Minor injuries
Same-day assessment
Prompt treatment
No hospital emergency
department visit
Chest pain
Difficulty breathing
Signs of stroke
Major trauma
Life-threatening emergencies
Our Urgent Care service provides prompt assessment and treatment for many common conditions. If you’re unsure whether we can help, our team is happy to guide you.
• Fever
• Ear, nose & throat conditions
• Respiratory illnesses
• Gastroenteritis
• Urinary tract infections
• Skin infections
• Eye infections & injuries
• Mild dehydration
• Allergic reactions
• Abscess assessment
• Minor fractures
• Sprains & strains
• Sports injuries
• Cuts requiring stitches
• Minor burns
• Animal & insect bites
• Minor head injuries
• Foreign body removal
• Neck & back pain
• Wound care
Receiving the right treatment today is important.
Making sure your healthcare continues afterwards is just as important.
Health Hub’s integrated healthcare model means your care doesn’t stop when today’s appointment ends. If your treatment requires imaging, pathology, physiotherapy or ongoing GP care, we’ll help coordinate the next step—so your healthcare continues instead of starting over.
Assessment and supportive treatment when illness or fluid loss causes dehydration.
Urgent Care is designed for urgent, non-life-threatening conditions.
Please call 000 or attend your nearest Emergency Department immediately if you experience
From your first consultation through to treatment and follow-up, we’ll guide you through each step of your journey, so you know what to expect and feel supported along the way.
Walk in or book online using HotDoc.
One of our experienced clinicians will assess your condition.
Where appropriate, treatment may be provided immediately, including wound care, fracture management or further investigations.
We’ll support your recovery with clear advice and follow-up where needed.
If additional treatment or follow-up would benefit your recovery, we’ll help coordinate the next step.
Yes. Walk-ins are welcome, although booking online through HotDoc may help reduce waiting times.
No. You can walk in, or Book an Appointment if you prefer.
Yes. Our Urgent Care service provides treatment for both adults and children.
Waiting times vary depending on patient demand and the urgency of each patient’s condition. Patients are assessed according to clinical priority to ensure those requiring more urgent care are seen first.
Yes. We assess and treat many cuts and lacerations, including those requiring stitches, wound glue or dressings where appropriate.
Yes. We assess many minor fractures and musculoskeletal injuries and provide appropriate treatment or referral where required.
No. Urgent Care consultations at Health Hub Springfield Lakes are privately billed.
If you’re seeking a routine General Practice appointment, bulk billing may be available for eligible patients through our GP service. Please refer to our Fees page or contact our team for current pricing and eligibility.
If your condition requires hospital treatment, we’ll provide appropriate advice and, where necessary, help arrange safe transfer to the nearest Emergency Department.
Absolutely. We’ll provide appropriate documentation and recommendations to help support your ongoing care.
Whether you’ve suffered an unexpected injury, developed a sudden illness or simply aren’t sure where to seek care, our experienced team is here to help. If Urgent Care isn’t the most appropriate service for your needs, we’ll help guide you to the right care.
